Refund Policy

Refunds

In the event of a refund we will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.

Returns

Here’s the craic with returns – we don’t accept returns, sorry. However, if you have been sent the wrong product or your item arrived damaged, we are happy to resolve this for you by refund or exchange. You must contact us within 14 days after receiving your item. You can contact us at checkpointcharlie@derry-gifts.com.

Items sent back to us as a return, without a previous arrangement, will not be accepted.